IdP Knowledge Base Articles
SecureAuth IdP Knowledge Base Articles
- How To: Find the Authentication or MFA Method Used During a Login
- Troubleshooting: Linux SSH Prompts for Password Twice
- Troubleshooting: Yubikey HOTP Suddenly Stops Working
- Troubleshooting: Blank Page on Authorized Page with SAML20SPInit Exception Error
- Troubleshooting: RADIUS Logs Show the VPN Gateway's IP Address Instead of the Client's
- Troubleshooting: SP Start URL Does Not Trigger on a Customized SAML Realm
- Troubleshooting: Group Filter Expression Does Not Work for WS-Fed Integrations
- Troubleshooting: Links to IdP Realms Embedded in Office Documents Fail
- Troubleshooting: Compiler Error BC30451 'DatabaseFactory' Is Not Declared
- How To: Understand How the SecureAuth RADIUS Server Processes Client Rules
- FAQ: Can I Use Wildcards in the Redirect URI of an OAuth Realm?
- Bug: Mobile Devices Missing After Upgrade (System.InvalidOperationException: Sequence Contains More Than One Matching Element)
- Troubleshooting: Hotfix Installation Aborts Due to a Missing Folder Under D:\SecureAuthWS
- Troubleshooting: OIDC Authentication Fails and Returns to the Login Prompt (Lambda Edge Sensor Timeout)
- Troubleshooting: Generating or Downloading SAML Metadata Fails
- Troubleshooting: WebService Calls Between Servers Return a 404 Error (Missing HTTP Activation Feature)
- Bug: Application Logo removed from web.config after editing an Application in the New Experience
- Troubleshooting: EULA Link Still Displays on the Login Page With No EULA Value Configured
- Bug: Classic Realms Are Not Displayed in the Modern Secure Portal After Upgrading to 26.2 or 26.2.1
- How To: Map Okta SAML Terminology to SecureAuth
- Bug: FileSync Does Not Create Vanity-Named Realms on Secondary Servers
- Bug: Cannot Customize the "Hardstopped by Analyze Engine" Message Text
- Troubleshooting: "Account Is Not Licensed for This Service" Error on IP Reputation/Threat Data Tab
- Troubleshooting: LDAP Test Connection Fails With "The User Name or Password Is Incorrect" Even Though Credentials Are Valid
- How To: Rename or Alias a SecureAuth Realm in IIS
- Troubleshooting: SAML Consumer Loops Back to the IdP Instead of Logging Into the Application
- Troubleshooting: The /Admin/ Endpoint Is Visible by Default
- Troubleshooting: "X-Frame-Options: SAMEORIGIN" Header Breaks the Use of iFrames
- FAQ: What Time Intervals and Passcode Lengths Does Each Authenticator App Support?
- FAQ: What Is the Difference Between an OATH Seed and an OATH Token?