Version Affected: All versions prior to 23.07 Hotfix 5
Bug Number: IDP-900
Bug Status: Closed - Fixed
Fixed in Version(s): 23.07 Hotfix 5, included by default from 24.04 onward
Overview
The message text "Hardstopped by Analyze Engine," shown to a user when Adaptive Authentication hard-stops a login attempt, cannot be customized.
Cause
This message text was hard-coded into the product, with no configuration option available to change it.
Resolution / Workaround
Upgrade to 23.07 Hotfix 5 or later (included by default starting in 24.04) to resolve this issue. These versions add a hardstop_message key that can be set using the Update Resource function on the Update Web Config page, allowing this message text to be customized. See Enhancements and Fixes (Ref ID IDP-900) for details.
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Customers are responsible for their own due diligence prior to utilizing this information and agree that SecureAuth is not liable for any issues caused by misconfiguration directly or indirectly related to SecureAuth products.
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