Bug: Cannot Customize the "Hardstopped by Analyze Engine" Message Text

Follow
    Applies to:
  • SecureAuth Identity Platform
Deployment model:
  • Cloud
  • Hybrid
  • On Premises
  • Version Affected: All versions prior to 23.07 Hotfix 5
    Bug Number: IDP-900
    Bug Status: Closed - Fixed
    Fixed in Version(s): 23.07 Hotfix 5, included by default from 24.04 onward

     

    Overview

    The message text "Hardstopped by Analyze Engine," shown to a user when Adaptive Authentication hard-stops a login attempt, cannot be customized.

     

    Cause

    This message text was hard-coded into the product, with no configuration option available to change it.

     

    Resolution / Workaround

    Upgrade to 23.07 Hotfix 5 or later (included by default starting in 24.04) to resolve this issue. These versions add a hardstop_message key that can be set using the Update Resource function on the Update Web Config page, allowing this message text to be customized. See Enhancements and Fixes (Ref ID IDP-900) for details.


     

    SecureAuth Knowledge Base Articles provide information based on specific use cases and may not apply to all appliances or configurations. Be advised that these instructions could cause harm to the environment if not followed correctly or if they do not apply to the current use case.

    Customers are responsible for their own due diligence prior to utilizing this information and agree that SecureAuth is not liable for any issues caused by misconfiguration directly or indirectly related to SecureAuth products.

    0 out of 0 found this helpful

    Comments

    0 comments

    Please sign in to leave a comment.