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Support Documentation

Vulnerability Advisories

  • SecureAuth Security Notice: Log4j Vulnerability

IdP Knowledge Base Articles

  • How To: OAuth 2.0 / OpenID Connect Flows: Overview
  • WS-Trust Request Blocking
  • The file has not been pre-compiled, and cannot be requested.
  • URL rewrite for IWA realms
  • Workcloud rejecting SAML assertion
  • Is Port 587 supported for SMTP in Workforce?
See all 878 articles

Arculix Knowledge Base Articles

  • Can I send a comma delimited list of AD Groups within a SAML Assertion?
  • Pass a Set/Default Value within a SAML Assertion
  • Enable Verbose Logging in Device Trust
  • Debugging RADIUS logs via a console is near impossible, is there a better way?
  • Are RADIUS containers supported to run in any Cloud Provider Virtual Machines?
  • Do you need to reinstall Device Trust after changing the hostname?
See all 17 articles

CIAM Knowledge Base Articles

  • How to skip logout consent in SecureAuth CIAM?
  • Sub is not showing the selected attribute in Access Token
  • Cisco Meraki Integration with SecureAuth Connect (SAML)
  • Cisco Umbrella Integration with SecureAuth Connect (SAML)
  • Citrix Storefront Integration with SecureAuth Connect (SAML)
  • Introspection call failing with invalid_request
See all 13 articles

Internal Knowledge Base Articles

  • FileBeat Error "Could not find a suitable client certificate in the certificate store."
  • (INTERNAL) Configure Minimum and Recommended Version for SecureAuth (Arculix) Mobile App
  • Internal: Connector Config Decrypt
  • How to Change the Primary and Secondary appliance on FileSync
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