IdP Knowledge Base Articles
SecureAuth IdP Knowledge Base Articles
- How To: View Existing Permissions on the NetFrameworkConfiguration RSA Machine Key
- Troubleshooting: Password in a Custom Cookie Token Breaks Logins and TSSO
- FAQ: What Are the Available Entra ID User Property Names for Profile Mapping?
- How To: Configure SMTP to Use Port 587
- Troubleshooting: Login Fails with CloudMembershipManager.GetUser DeadlineExceeded Error (Stale Connector Config)
- Troubleshooting: Server Error - Input Is Not a Valid Base-64 String
- Troubleshooting: Postman Pre-Request Script Fails with TypeError (Cannot Read Properties of Undefined)
- Troubleshooting: Tableau OIDC Integration Fails When ACR Values Are Configured
- How To: Restrict Realm Login by Active Directory Group Using a Search Filter
- Troubleshooting: User/Group Restriction Hard-Stops Login for Allowed Accounts (Missing Groups Mapping)
- Troubleshooting: Custom Application Pool Shows Configuration Error - Format of the Initialization String Does Not Conform to Specification
- Troubleshooting: SecureStorageApi Errors During an Upgrade or Migration
- Bug: New Experience Realms Stop Working on Secondary FileSync Servers
- Troubleshooting: LDAPMembershipProvider.GetUser Exception - Index Was Out of Range
- Troubleshooting: Tanium SAML Integration Fails with "Request Lacks Valid Authentication Credentials"
- How To: Send Additional Claims From a 3rd-Party IdP Through an Existing SP-Initiated SAML Realm
- Troubleshooting: OIDC UserInfo Endpoint Returns a 401 or Fails to Return Sub and Claims
- Bug: Error Log Fills with "Mobile Service Unknown Error Calling GetQrLoginStatus" on Normal Logins
- Bug: 500 Error Opening Datastore Summary/Properties After Upgrading to 24.4.7
- Troubleshooting: CyberArk Credential Provider Returns Corrupted Ciphertext (NetPasswordSDK.dll Version Mismatch)
- Troubleshooting: AADSTS51004 Federating Office 365 with a Non-Synced Entra AD Account
- How To: Export an Installed Certificate and Its Private Key as a PFX File
- Troubleshooting: OIDC Application Logs Show "No Token Present. Request Is Not Authorized."
- Bug: URL Enrollment From an iPad Registers as a Mac and Is Not Offered as an MFA Method
- Bug: Dynamic IP Blocking Does Not Block Repeated Failed Logins on RADIUS Realms
- Bug: Login for Endpoints Configuration Editor Throws "useEffect Is Not Defined" Error
- Troubleshooting: AADSTS900561 Error When SecureAuth Is Configured as an External Authentication Method (EAM) in Entra ID
- Troubleshooting: SCIM Sends the User's Password in Plain Text During Provisioning
- FAQ: Can the SMS/Voice/PUSH OTP Length Be Increased for New Experience Realms?
- How To: Prevent Double MFA Prompts When Integrating Salesforce SSO