Troubleshooting: Blank Page on Authorized Page with SAML20SPInit Exception Error

Version Affected: All
 
 

Overview

After a user is redirected to the realm's Authorized/SAML20SPInit.aspx page, the browser shows a blank page with no error message, and the realm's error logs contain: Message="SAML20SPInit exception error: Cannot find the requested object."
 
 

Cause

This occurs when the ACS (Assertion Consumer Service)/SAMLRequest certificate configured in the realm's Post Authentication tab is invalid.
 
 

Resolution

Fix or remove the invalid ACS/SAMLRequest certificate in the realm's Post Authentication tab.


 

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