IdP Knowledge Base Articles
SecureAuth IdP Knowledge Base Articles
- Troubleshooting: Realms Load or Authenticate Slowly
- Troubleshooting: RADIUS Shows "A Notification Is in Progress" When Logging In Again
- Bug: WebService Calls Stop Working After Modifying an External Application
- Troubleshooting: SAML Deep Linking Fails, Users Land on the Application's Home Page Instead
- Troubleshooting: Credential Provider Login Fails With 'This Collection Already Contains an Address With Scheme https' Error
- How To: Exclude a Realm From FileSync
- Troubleshooting: AD LDS Datastore Connection Test Fails With 'The Specified Directory Service Attribute or Value Does Not Exist' Error
- How To: Prevent Search Engines From Indexing a SecureAuth Realm
- Troubleshooting: Saving a Realm Fails With 'An Error in the Authentication Has Occurred' in the Admin Console
- How To: Customize the Password Reset or Forgot Username Email Notifications
- Troubleshooting: TOTP Fails to Authenticate After Changing the Realm's Datastore Type
- Troubleshooting: OAuth2/OIDC RSA Signing Fails With 'Key Not Valid for Use in Specified State' Error
- Troubleshooting: SQL Data Store Test Connection Fails With 'Connection Failed: Keyword Not Supported' Error
- Troubleshooting: Web Service Calls Between Realms Fail Due to Mismatched IIS Authentication Settings
- How To: Hard Code a Static Value for a RADIUS Attribute
- FAQ: Why Does a Certificate Show sha256 as Signature Algorithm but sha1 as Thumbprint Algorithm?
- How To: Configure RADIUS to Accept Domain\Username Format Logins
- Troubleshooting: AD Test Connection Fails With 'The Server Is Not Operational' When Using SSL
- Troubleshooting: '0-Certificate Request Error' When Enrolling for a Native Certificate
- Troubleshooting: Updating web.config Fails Due to a Customized Transformation Engine XSLT File
- Troubleshooting: OATH Seed Missing From the Help Desk Realm After a User's UPN Changes in AD
- How To: Enable JWT Encryption (JWE) for an OpenID Connect or OAuth 2.0 Realm
- Troubleshooting: OWA Fails With 'There Was No Endpoint Listening at net.pipe' Error
- Troubleshooting: WinSSO Realm's Federation Metadata Shows 'The Resource Cannot Be Found'
- How To: Enable Extended WS-Federation Metadata
- Troubleshooting: SecureAuth Authenticate Push Notifications or Login Requests Don't Work After Restoring From an iCloud Backup
- How To: Use FileSync Helper
- How To: Enable Fingerprint Debugging for a Realm
- Troubleshooting: Client Certificate SSL Realm Fails with HTTP 403.13
- Troubleshooting: LDAP Profile Lookups Fail with "A Protocol Error Occurred" (OpenLDAP)