Troubleshooting: Introspection Call Fails With "invalid_request"

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    Applies to:
  • Connect
Deployment model:
  • Cloud
  • Version Affected: All
     
     

    Overview

    Making an introspection call in SecureAuth Connect can fail with "error": "invalid_request" and a 400 status code:

     

    Cause

    The client_id and client_secret keys are case-sensitive.

     

    Resolution:

    The image below shows the error. Check the case of these keys in the request body:

    A Postman request to a SecureAuth Connect OpenID introspect endpoint, sending client_Id and client_Secret in the request body, returning a 400 Bad Request with error invalid_request.

    1. Change client_Id to client_id.
    2. Change client_Secret to client_secret.

    Alternatively, send the client credentials as a Bearer Token instead of in the request body.


     

    SecureAuth Knowledge Base Articles provide information based on specific use cases and may not apply to all appliances or configurations. Be advised that these instructions could cause harm to the environment if not followed correctly or if they do not apply to the current use case.

    Customers are responsible for their own due diligence prior to utilizing this information and agree that SecureAuth is not liable for any issues caused by misconfiguration directly or indirectly related to SecureAuth products.

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