Andrew Wood
Activity overview
Latest activity by Andrew Wood-
Andrew Wood created an article, Realm Chaining New Experience Realms to allow multiple MFA
Version Affected: All Description: There are some use cases where Username | MFA | Password is unsuitable and instead, an extra MFA should replace the need for a password, effectively giving a w...
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Andrew Wood created an article, Invalid User ID or Password error for a subset of users
Version Affected: All Description: When attempting to login to SecureAuth IdP, the vast majority of users can login just fine. However, a subset of Users all fail with Invalid Password, despite...
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Andrew Wood created an article, Import Configuration API throwing a 422 Unprocessable entity error
Version Affected: All Description: When using the Import API, it throws a 422 error, along with some text explaining what the issue is. https://{{tenantID}}.{{region}}.authz.cloudentity.io/api/...
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Andrew Wood created an article, Failed to save Application, AxiosError: Request failed with status code 500
Version Affected: 20.06 onwards Description: When trying to create or update an application, it fails with the error "Failed to save Application, AxiosError: Request failed with status code 500"...
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Andrew Wood created an article, Error Retrieving Contact Information OIDCConsent was not found
Version Affected: All Description: When attempting to login to a realm, Users see the error "Error Retrieving Contact Information" Cause: Error Retrieving Contact Information will happen when ...
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Andrew Wood created an article, Video: PIN as an MFA method demo
Version Affected: All Description: This video shows how to setup and configure PIN as an MFA method Cause: PIN can be useful in circumstances where a phone is not allowed in a secure environ...
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Andrew Wood created an article, Accept Method missing from Multi-Factor Methods tab in Advanced Settings
Version Affected: 20.06 onwards Description: When trying to configured multifactor methods, when the Request Type is set to Accept/Deny, you should be also able to choose between "User pushes Ac...
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Andrew Wood created an article, Video: Risk Confidence engine with Level of Assurance Demo
Version Affected: 24.04 Description: Demo of how the new Level of Assurance engine can improve your security and reduce friction Cause: Reach out to your CSM for more information Resoluti...
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Andrew Wood created an article, PEAP RADIUS ERROR EAPSession: Failed to load SSL Session
Version Affected: 22 Description: Our more recent RADIUS servers support PEAP. However, when trying to connect, you see this error in the RADIUS logs ERROR EAPSession: Failed to load SSL Sessio...
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Andrew Wood created an article, SAML Consumer with SP Init Realms
Version Affected: All Description: When Federating with another IdP, if the Users don't already exist in a Datastore connected to SecureAuth, you need to set the DataStore to No Data Store. Wit...