Adaptive Authentication page takes a long time to open

Version Affected:  All

Description:  
This specifically applies to Air-Gapped deployments but can also apply to non Air-Gapped deployments if internet access is limited

Opening the Adaptive Authentication Page can take a long time to load, sometimes upwards of 45 seconds, this is usually down to an 'internal' API call which can be seen within DevTools during the proces of opening the Page

Cause:  
This can be down to the fact IdP is attempting to reach out to a URL which is not accessible, that call will wait until it times out before before it will render the Page


Resolution:  
Ensure you have added all the required URLs to the local HOST file, pointing to an invalid IP Address, see the below for the currently recommended HOST file entries, with an example 'invalid' IP Address:

0.0.0.0 us-cloud.secureauth.com
0.0.0.0 us-services.secureauth.com
0.0.0.0 sparkles-content.prod.secureauth.com

See also - https://support.secureauth.com/hc/en-us/articles/35616302814356

SecureAuth Knowledge Base Articles provide information based on specific use cases and may not apply to all appliances or configurations. Be advised that these instructions could cause harm to the environment if not followed correctly or if they do not apply to the current use case.

Customers are responsible for their own due diligence prior to utilizing this information and agree that SecureAuth is not liable for any issues caused by misconfiguration directly or indirectly related to SecureAuth products.