Andrew Wood
Articles
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OWA new user timezone and regional settings error
SecureAuth IdP Version affected: 9.2 and below Description: When trying to log into OWA as a new user, it asks you to set your timezone and regional settings as expected. However, when trying to...
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Transparent SSO not working for SP initiated realms
SecureAuth IdP Version Affected: 9.0.x, 9.1, 9.2Description: A user successfully authenticates to the Secure Portal realm, but when clicking a tile for an SP Initiated app, the redirect works, but ...
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Data Tab Test Connection fails with 0x80005000 error
SecureAuth IdP Version affected: All Description: When editing the connection settings in the Data Tab, the test connection fails with Unknown Error 0x80005000 Attempting to login gives "Invalid U...
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Radius Error: Invalid Oath value Unknown factor id ''
SecureAuth IdP Version affected: 9.1Description: When trying to use Radius with SecureAuth 9.1 TOTP always fails with the following error Invalid Oath value. status: invalid; message: Unknown facto...
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Adaptive Auth: IP Reputation/Threat Data only being applied
SecureAuth IdP Version affected: All Description: When IP Reputation/Threat Data is being used. Any Additonal Adaptive Auth settings that should be evaluated after IP Threat are not being applied. ...
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Adaptive Auth settings not saving
SecureAuth IdP Version Affected: 9.2 Description: After upgrading to 9.2, adaptive auth settings do not save. Cause: The Admin Api and AnalyzeAPI realms are running with a different AnalyzeAPIAp...
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IdP initiated SAML error only through the SecurePortal
SecureAuth IdP Version Affected: All Description: When launching an IdP initiated SAML app via a SecurePortal realm, the attempt fails with the following error System Error: We are unable to contin...
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How to: IdP initiated Deep Linking from CornerStone
SecureAuth IdP Version Affected: All Description:This article describes how to configure the CornerStone base URL so that Deep Linking works with the SecureAuth IdP. Deep Linking is where a User ca...
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Resolving "503 Service Unavailable" Error
SecureAuth IdP Version Affected:AllDescription:When accessing the IdP, users receive the error "503 Service Unavailable"Cause:Out of disk space. Typically, the D drive is full because Audit and/or ...
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Web Service error "The authentication header received from the server was 'Negotiate,NTLM'.
SecureAuth IdP Version Affected: All Description: A realm configured to connect to a Web Service realm fails. Debug logs show https://localhost/secureauthxx/webservice/membershipws.svc, exception: ...