HTTP Error 500.19 - Internal Server Error during SISU

    Applies to:
  • SecureAuth Identity Platform
Deployment model:
  • Hybrid
  • Version Affected:  19.07.01+


    When attempting to install Identity Platform via SISU, the installer fails to complete. Upon reviewing IIS logs, 500.19 errors can be spotted.



    .NET Core is not installed on the appliance.



    If .NET Core is not present in Programs and Features, it will need to be installed via .NETCore2HostingComponents in the SISU path. If a server is highly restricted for outbound access, this can attribute to .NET Core having not been installed during SISU, therefore requiring a standalone installation.


    SecureAuth Knowledge Base Articles provide information based on specific use cases and may not apply to all appliances or configurations. Be advised that these instructions could cause harm to the environment if not followed correctly or if they do not apply to the current use case.

    Customers are responsible for their own due diligence prior to utilizing this information and agree that SecureAuth is not liable for any issues caused by misconfiguration directly or indirectly related to SecureAuth products.

    0 out of 0 found this helpful



    Please sign in to leave a comment.