
Gary Chang
Activity overview
Latest activity by Gary Chang-
Gary Chang created an article, Service account domain does not stick when saving in Data tab
Version Affected: [24.4.x]Description: When saving the Data tab in a Classic Experience realm, the service account domain does not stick and requires the user to manually add the domain each time...
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Gary Chang created an article, How to change the background image in the SA IdP theme
Version Affected: [23.07-24.04] Description: When using the SA IdP theme, if there is a need to change the background image to a custom image, this article will cover the steps needed to do so. ...
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Gary Chang created an article, Server Error: Input string was not in a correct format.
Version Affected: [All] Description: When trying to access a realm in the Admin Console, a page is presented with the following server error: Cause: Check the folder level of affected rea...
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Gary Chang created an article, Server Error when updating Resource files: The 'p' start tag does not match the end tag of 'value'
Version Affected: [All] Description: When updating the Resource files, you may see a server error similar to the following: Cause: There is at least one modified language .resx file which d...
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Gary Chang created an article, Does the Service Cert (cloud.secureauth.com) need to be renewed?
Version Affected: [All] Description: As the Client Certificate is nearing its expiration date for many customers (May 2025), we have also been receiving questions in regards to the Service Cert ...
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Gary Chang created an article, Client ID cannot be modified or removed after being created
Version Affected: [All] Description: When creating a Client ID in an OpenID realm, if a name is not initially entered, you will see the following: Cause: Since there was no name initially e...
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Gary Chang created an article, Exception: System.ArgumentNullException: IDX10000: The parameter 'certificate' cannot be a 'null' or an empty object.
Version Affected: [All] Description: When setting up an OpenID realm, you may see a server_error when signing into the realm. Upon reviewing the Debug log, you will see the following: Message="[...
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Gary Chang created an article, IdP 24.04 - Service account for Profile will always copy from Membership section
Version Affected: [24.04] Description: In IdP 24.04 (vanilla), if you are using split profile setup in the Data tab (Classic), whenever you update the service account for the Profile section and...
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Gary Chang created an article, EULA is displaying in the realm, despite no value existing in Content and Localization
Version Affected: [All] Description: After having checked that the EULA field within the realm does not contain a value (Overview tab), a EULA link is still displaying on the realm. You have als...
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Gary Chang created an article, 503 Error displayed when accessing Password Policies and Password Deny Lists in IdP 23.07+
Version Affected: [23.07+] Description: After upgrading to IdP 23.07 or later, when accessing Password Policies and Password Deny Lists in the New Experience, a 503 error is presented on the scr...