Is there a way to increase the SMS/Voice/PUSH OTP Length for New Experience Realms

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    Applies to:
  • SecureAuth Identity Platform
  • Legacy SecureAuth IdP
Deployment model:
  • Cloud
  • Hybrid
  • On Premises
  • Version Affected:  ≤ 24.4.5
     

    Description:  
    Is there a way to increase the SMS/Voice/PUSH OTP Length for New Experience Realms?
     

    Cause:  
    Classic Realms previously allowed OTP lengths up to 8 digits, New Experience Realms were only able to send OTP lengths of up to 6 digits (specifically for SMS/Voice)
     

    Resolution: 
    The ability to raise the digit count of OTPs sent via SMS/Voice/PUSH has been improved in 24.4.6 (latest Build version) and above
    Upgrade to 24.4.6 (latest Build version) or later to take advantage of this enhancement


     

     

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