Version Affected: All cloud IdPs
Description:
The Connectors store their logs locally. However, they can also send them to us for the Kafta service using port 9092.
This uses the address
pkc-4nym6.us-east-1.aws.confluent.cloud
Cause:
This address often changes IP addresses and can be on any of the US-East-1 AWS Public IPs
Resolution:
If you can whitelist by DNS name, simply adding pkc-4nym6.us-east-1.aws.confluent.cloud on port 9092 should be enough for us to receive your connector logs.
If you must whitelist by IP, you can get the list from https://ip-ranges.amazonaws.com/ip-ranges.json
Special Considerations:
Using Powershell, you can filter by region using this command
(Invoke-RestMethod -Uri "https://ip-ranges.amazonaws.com/ip-ranges.json").prefixes | Where-Object { $_.region -eq "us-east-1" } | Select-Object -ExpandProperty ip_prefix | Sort-Object -Unique
SecureAuth Knowledge Base Articles provide information based on specific use cases and may not apply to all appliances or configurations. Be advised that these instructions could cause harm to the environment if not followed correctly or if they do not apply to the current use case.
Customers are responsible for their own due diligence prior to utilizing this information and agree that SecureAuth is not liable for any issues caused by misconfiguration directly or indirectly related to SecureAuth products.
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