Andrew Wood
Activity overview
Latest activity by Andrew Wood-
Andrew Wood created an article, How to send Connector Logs to SecureAuth automatically
Version Affected: All cloud IdPsDescription: The Connectors store their logs locally. However, they can also send them to us for the Kafta service using port 9092. This uses the addresspkc-4nym6...
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Andrew Wood created an article, How to use a domain account to log audit data into SQL Server
Version Affected: AllDescription: When configuring the SQL Reporting database, it is possible to use a domain account instead of specifying SQL credentials by selecting Integrated Security. Howe...
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Andrew Wood created an article, Vanity realms not created successfully by Filesync
Version Affected: 24.04 Description: In recent versions of SecureAuth, we've added the ability to give your realms a custom name, rather than having to do this manually in IIS. However, the cur...
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Andrew Wood created an article, Invalid TOTP error after changing Search Filter
Version Affected: Prior to 21.04 Description: After changing the Search Filter on the datatab, TOTP is still presented as an MFA option but TOTP is showing as invalid for anyone who tries to use...
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Andrew Wood created an article, Using Password in Custom Token (Cookie) can break logins and TSSO
Version Affected: 22.12 onwards Description: Some SP setups require the Password to be added to the cookie. If this needs to be done, we recommend making sure you use the B64 option to encode th...
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Andrew Wood created an article, Realm Chaining New Experience Realms to allow multiple MFA
Version Affected: All Description: There are some use cases where Username | MFA | Password is unsuitable and instead, an extra MFA should replace the need for a password, effectively giving a w...
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Andrew Wood created an article, Invalid User ID or Password error for a subset of users
Version Affected: All Description: When attempting to login to SecureAuth IdP, the vast majority of users can login just fine. However, a subset of Users all fail with Invalid Password, despite...
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Andrew Wood created an article, Import Configuration API throwing a 422 Unprocessable entity error
Version Affected: All Description: When using the Import API, it throws a 422 error, along with some text explaining what the issue is. https://{{tenantID}}.{{region}}.authz.cloudentity.io/api/...
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Andrew Wood created an article, Failed to save Application, AxiosError: Request failed with status code 500
Version Affected: 20.06 onwards Description: When trying to create or update an application, it fails with the error "Failed to save Application, AxiosError: Request failed with status code 500"...
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Andrew Wood created an article, Error Retrieving Contact Information OIDCConsent was not found
Version Affected: All Description: When attempting to login to a realm, Users see the error "Error Retrieving Contact Information" Cause: Error Retrieving Contact Information will happen when ...