Andrew Wood
Activity overview
Latest activity by Andrew Wood-
Andrew Wood created an article, 20.06 Login Delay when IdP is behind a proxy
Version Affected: 20.06 Description: When attempting to Login to a realm, there is a long delay before the User is successfully authenticated. This can be between 10 seconds to 1 minute. The de...
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Andrew Wood created an article, QR Enrollment error
Version Affected: All Description: When attempting to register using a QR realm, the enrolment fails with error Unable to save Cause: The Error logs "A Constraint violation has occurred" Res...
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Andrew Wood created an article, How To: Use the Saml Consumer with a WSFed realm, retaining the AuthN.
Version Affected: All Description: Office Apps on Mobiles, such as Outlook only work if you keep the WSFed query string. However, if using a Saml Consumer realm, this gets lost with the redirec...
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Andrew Wood created an article, Yubikey HOTP suddenly stopped working
Version Affected: All Description: Yubikey HOTP was working fine for all Users and then suddenly more and more users started to report an error "Invalid Passcode" Cause: HOTP uses a counter to...
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Andrew Wood created an article, SP Initiated realm giving 404 error
SecureAuth IdP Version affected: All Description: When trying to use SP initiated by Redirect, the SecureAuth realm gives a 404 error. Cause:The SP is sending massive query strings which is exceed...
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Andrew Wood created an article, Radius Warning message WARN IdPAPIAccess Details: The requested resource cannot be found.
Radius Version Affected: 20.06 Description: SARadiusServer Log is showing WARN IdPAPIAccess: Notification of transaction with status [success] and registration method [NONE] for the user [exam...
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Andrew Wood created an article, Shibboleth SP-Init Links in Word Docs don't open
Version Affected: All Description: Shibboleth SP-Init Links in Word Docs don't open When users click the link in the Word doc, they get a blank page. Cause: Word uses a browser that cannot ha...
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Andrew Wood created an article, Oauth error codes
Version Affected: All Description: This article covers the common errors returned by the various Oauth and OpenID endpoints. Cause: Some errors are clear, other less so. Resolution: ...
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Andrew Wood created an article, WindowsSSO realm - Failed to decrypt using provider 'RsaProtectedConfigurationProvider'
Version Affected: All Description: One of the following errors when you browse to any Windows SSO realms An error in the authentication has occurred. Please Try Again. If the error persists, pl...
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Andrew Wood created an article, QR Code Registration fails with Error "Something went wrong, please try again"
Version Affected: 19.07.x Description: After setting up a QR enrollment realm. When Users login and scan the QR code, Authenticate App gives the error "Error Something went wrong, please try aga...