Andrew Wood
Activity overview
Latest activity by Andrew Wood-
Andrew Wood created an article, RADIUS 20.12.07 not working after upgrade
Version Affected: RADIUS 20.12.07 Description: After upgrading to 20.12.07, Radius logins fail. The SaRadiusServer log contains the error "Unable to find valid certification path to requested t...
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Andrew Wood created an article, SP init by Post failing with generic "Error has been logged"
Version Affected: All Description: Attempting to use SP init by Post. The SAMLRequest (AuthN request) is getting Posted. However, users see the generic "Error has been logged" Error log shows M...
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Andrew Wood created an article, Reviewing Post Data on a Submit Forms Post realm
Version Affected: All Description: The Admin console does not make it easy to review the Post Data on a Forms Post realms as the gui only has a limited amount of room and if your value exceeds t...
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Andrew Wood created an article, Is it possible to install Qualys agent on a SecureAuth IdP
Version Affected: All Description: Is it possible to install Qualys agent on a SecureAuth IdP Resolution: You should be fine running the Qualys agent on your SecureAuth IdP. We've ran it our...
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Andrew Wood created an article, SecureAuth Connector troubleshooting
Version Affected: All (Cloud only) Description: When a User attempts to login to a realm with a valid userid and it fails, take a look in the Debug log for the reason. For example, Debug log sho...
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Andrew Wood created an article, 403 Error is thrown after typing in Username on a CORS enabled realm
Version Affected: All Description: At first the SecureAuth realm loads fine but when the User types in their Username, they then see a 403 instead of the multifactor methods page. Clicking on t...
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Andrew Wood created an article, RADIUS slowness
Version Affected: 20.06+ Description: RADIUS server appears to be slow at responding and gets slower the more traffic it receives Cause: Even though the RADIUS Server will be talking to the ...
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Andrew Wood created an article, Multiple Tabs to the same Realm causes Anti Forgery error
Version Affected: 19.07+ Description: When a user opens multiple tabs to the same realm, one or both of the tabs can fail with an antiforgery error. Cause: In modern browsers, tabs are not ...
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Andrew Wood created an article, DocuSign error "The Federated identifier for single sign-on does not match what has been enabled for this user"
Version Affected: All Description: Saml integrated DocuSign occasionally gives an error "The Federated identifier for single sign-on does not match what has been enabled for this user" this typi...
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Andrew Wood created an article, Issues signing into realm. Several attempts required.
Version Affected: All Description: Several strange issues can occur when signing into a Realm. For example, the Submit button appears to do nothing for but hitting it several times works. Or, a...