Vanity realms not created successfully by Filesync

Version Affected:  24.04

Description:  

In recent versions of SecureAuth, we've added the ability to give your realms a custom name, rather than having to do this manually in IIS. 

However, the current version of Filesync does not handle this and does not successfully create the realm on the secondary servers

Cause:  

Filesync expects the standard naming format

Resolution:  

This has been fixed with a new release of Filesync. Please reach out to the support team to get the latest fix.

Special Considerations:  

At this time, only a new Exe is available. We'll release a full version shortly. 

SecureAuth Knowledge Base Articles provide information based on specific use cases and may not apply to all appliances or configurations. Be advised that these instructions could cause harm to the environment if not followed correctly or if they do not apply to the current use case.

Customers are responsible for their own due diligence prior to utilizing this information and agree that SecureAuth is not liable for any issues caused by misconfiguration directly or indirectly related to SecureAuth products.