Version Affected: All
When attempting to troubleshoot Passcode for Windows, it is important to be able to find the logs.
1 .On the affected machine, open the C drive
2. Navigate to the Users AppData\Roaming folder.
3. Drill into the Passcode directory.
SecureAuth Knowledge Base Articles provide information based on specific use cases and may not apply to all appliances or configurations. Be advised that these instructions could cause harm to the environment if not followed correctly or if they do not apply to the current use case.
Customers are responsible for their own due diligence prior to utilizing this information and agree that SecureAuth is not liable for any issues caused by misconfiguration directly or indirectly related to SecureAuth products.