SQL Reporting error SQL Network Interfaces, error:26

    Applies to:
  • Legacy SecureAuth IdP
Deployment model:
  • On Premises
  • SecureAuth version affected: All

    When trying to access the Reports button for a realm that is enabled for SQL Database logging, the Reports page returns the following error

    "A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: SQL Network Interfaces, error: 26 - Error Locating Server/Instance Specified)

    When hitting the Report button on a specific realm in the Admin Console, it uses the SQL Data connection from SecureAuth0 not the realm itself.

    Add the Database settings to SecureAuth0
    1. In the Web Admin Console, click on SecureAuth0
    2. Select the Logs tab
    3. Enable Database logging

    4. Configure the Database connection

    5.Hit Save

    SecureAuth Knowledge Base Articles provide information based on specific use cases and may not apply to all appliances or configurations. Be advised that these instructions could cause harm to the environment if not followed correctly or if they do not apply to the current use case.
    Customers are responsible for their own due diligence prior to utilizing this information and agree that SecureAuth is not liable for any issues caused by misconfiguration directly or indirectly related to SecureAuth products

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