Credential Provider Username and Domain not populated

    Applies to:
  • Legacy SecureAuth IdP
Deployment model:
  • On Premises
  • SecureAuth IdP Version affected: All
    Description: When using the Credential Provider. If a machine is locked, when the User comes to unlock the machine, the username and domain is not populated. This is more secure but makes the user experience worse. 
    Cause: Optional Settings

    When you first install the Credentials Provider, you get asked the following "Display Last Logon User ID" and it is not ticked by Default.

    If you do click this option, it will then display the Username when you're on the lock screen and save you having to type anything other than the Password and OTP.

    This setting is also editable via the Registry if you want to try it.

    1. Open Regedit
    2. Navigate to HKLM\Software\SecureAuth2FactorCP
    3. Edit CacheLastUsername and set it to 1

    SecureAuth Knowledge Base Articles provide information based on specific use cases and may not apply to all appliances or configurations. Be advised that these instructions could cause harm to the environment if not followed correctly or if they do not apply to the current use case.
    Customers are responsible for their own due diligence prior to utilizing this information and agree that SecureAuth is not liable for any issues caused by misconfiguration directly or indirectly related to SecureAuth products.
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