Threat Service is Disabled

    Applies to:
  • Legacy SecureAuth IdP
Deployment model:
  • On Premises
  • SecureAuth IdP Version Affected: 9.2 

    Description: Despite being licensed for the Threat service, the Admin console gives a message implying that the Server is not licensed for Threat

    Cause: The license check is failing as we cannot reach the endpoint. Typically this is in environments where a Proxy is required as the Web Admin Console does not allow you to add a Proxy to the Admin Api realm which performs the license check.


    1. Decrypt Admin API
    2. Take a back up of D:\Secureauth\Api\web.config
    3. Edit D:\Secureauth\Api\web.config
    4. After </appSettings> add the following 


    5. Don't forget to adjust the Proxy Address and Port for your Proxy.

    6. Save the web.config file.

    SecureAuth Knowledge Base Articles provide information based on specific use cases and may not apply to all appliances or configurations. Be advised that these instructions could cause harm to the environment if not followed correctly or if they do not apply to the current use case.
    Customers are responsible for their own due diligence prior to utilizing this information and agree that SecureAuth is not liable for any issues caused by misconfiguration directly or indirectly related to SecureAuth products.

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