Phone Number Blocking Not Showing up on Multifactor Methods Tab Not Showing up

    Applies to:
  • Legacy SecureAuth IdP
Deployment model:
  • On Premises
  • Issue:  Not being able to see the Phone Number Blocking settings on Multifactor Methods Tab.  

    When consulting this document, you are unable to see this setting for your IdP appliance.

    Problem: Though the document above does not mention it, the phone number blocking feature comes with our "Detect" package.  If you do not have the proper license for it, this feature does not pop up on the Multifactor Methods Tab.  In order to activate the proper license, speak with your Account Manager to upgrade your license to the detect package. 


    SecureAuth Knowledge Base Articles provide information based on specific use cases and may not apply to all appliances or configurations. Be advised that these instructions could cause harm to the environment if not followed correctly or if they do not apply to the current use case.


    Customers are responsible for their own due diligence prior to utilizing this information and agree that SecureAuth is not liable for any issues caused by misconfiguration directly or indirectly related to SecureAuth products.

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