
Hideyuki Taira
Activity overview
Latest activity by Hideyuki Taira-
Hideyuki Taira created an article, 404 when trying to use URL enrollment
Version Affected: SecureAuth Identity Platform all versions Description: When trying to use URL enrollment on the Authenticate app or the Passcode app, it errors out with a 404 - File or directo...
-
Hideyuki Taira created an article, How to increase timeout for Link to Accept
Version Affected: IdP 9.1+ Description: When trying to extend the timeout on a Link to Accept via E-mail, it does not honor the session timeout on the workflow tab. Cause: There is a diffe...
-
Hideyuki Taira created an article, How to change background image to your realm on theme 2019
Version Affected: Identity Platform Theme 2019 Description: This KB will give a demonstration of how to change the background image for your realm using the 2019 theme. Resolution: 1. On Idp...
-
Hideyuki Taira created an article, SAML Encryption Error
SecureAuth IdP Version Affected: All Description: You run into this error when trying to encrypt the SAML Assertion Error: at System.Convert.FromBase64_Decode(Char* startInputPtr, Int32 inputLength...
-
Hideyuki Taira created an article, Sign SAML Assertion vs Sign SAML Message
SecureAuth IdP Version Affected: All Description: There is a requirement from the Service Provider to have the signature element within the Assertion tab, instead of outside of it. Cause: By defaul...
-
Hideyuki Taira created an article, SAML Encryption Error "Error: at ComponentSpace.SAML2.Assertions.EncryptedAssertion"
SecureAuth IdP Version Affected: All Description: You receive this error when encrypting the SAML Assertion Error: at ComponentSpace.SAML2.Assertions.EncryptedAssertion..ctor(XmlElement samlAsserti...
-
Hideyuki Taira created an article, Getting Signature Errors During SAML Integration
SecureAuth IdP Version Affected: 9.2+ Description: When configuring a SAML integration, the service provider throws a signature error. Cause: There are various reasons to why a signature error cou...
-
Hideyuki Taira created an article, How to use TOTP with SamAccountName or UPN
SecureAuth IdP Version Affected: 9.2 and below Description: When trying to login via UPN, TOTP is not showing up as a MFA option Cause: Most of the time, users enroll their Authenticate app using S...
-
Hideyuki Taira created an article, Citrix Netscaler Issue with SHA2-384 Certificates
SecureAuth version(s) affected: ALL Description: On certain versions of Citrix Netscaler, there is an issue where SecureAuth certificates cannot validate against Netscaler with IE11 and TLS 1.2 e...
-
Hideyuki Taira created an article, SMS and Voice Option does not work for specific realm
Issue: A specific realm cannot send SMS, Voice, and Push notifications through HTTP URLs in System info tab though for other realms it is functioning properly. Cause: There is an issue with ...