IdP initiated SAML error only through the SecurePortal

    Applies to:
  • Legacy SecureAuth IdP
Deployment model:
  • On Premises
  • SecureAuth IdP Version Affected: All

    Description: When launching an IdP initiated SAML app via a SecurePortal realm, the attempt fails with the following error

    System Error: We are unable to continue at this time. Please close your browser and try again. Error: at System.Threading.Thread.AbortInternal() at System.Threading.Thread(Object stateInfo) at System.Web.HttpResponse.AbortCurrentThread() at MFC.WebApp.SecureAuth.SAML20IdpInit.Page_Load(Object sender, EventArgs e)


    However, logging into the realm itself, the SAML application works fine. 

    Cause: Mismatch of "Get Shared Secret" and "Set Shared Secret" values between the Portal realm and the SAML realm. 


    1. Open the Admin Console
    2. Navigate to the Workflow tab of the Portal Realm

    3. Scroll down to the Custom Identity Consumer section and make a note of the Get Shared Secret and Set Shared Secret Values 

    4. Swap to the workflow section of the SAML realm
    5. Match the values of Get Shared Secret and Set Shared Secret to the corresponding values of the SecurePortal realm.

    6. Click Save.


    SecureAuth Knowledge Base Articles provide information based on specific use cases and may not apply to all appliances or configurations. Be advised that these instructions could cause harm to the environment if not followed correctly or if they do not apply to the current use case.

    Customers are responsible for their own due diligence prior to utilizing this information and agree that SecureAuth is not liable for any issues caused by misconfiguration directly or indirectly related to SecureAuth products.

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