Authentication failures throwing - The settings property 'xxxxx' was not found

Version Affected:  SecureAuth Identity Platform: ALL

Description:  
There are many issues that can be caused from this, but trying to remove or update a specific Profile Property (e.g. KBQ1/KBA1) fails.  In the warning logs, you can see that kbq1/kba1 was not found within the web.config

Message="The settings property 'kbq1' was not found."
Message="The settings property 'kba1' was not found."

This has also been seen with other settings properties, not just KBQ/A properties


Cause:  
Still being investigated


Resolution:  
Updating web.config files will add these back into the webconfigs if they are missing, but if that is too invasive you can decrypt the webconfig for the realm that is having this issue and add the proper app setting back in, see below for an example

<add name="kbq1" />
<add name="kbq2" />
<add name="kbq3" />
<add name="kba1" />
<add name="kba2" />
<add name="kba3" />

SecureAuth Knowledge Base Articles provide information based on specific use cases and may not apply to all appliances or configurations. Be advised that these instructions could cause harm to the environment if not followed correctly or if they do not apply to the current use case.

Customers are responsible for their own due diligence prior to utilizing this information and agree that SecureAuth is not liable for any issues caused by misconfiguration directly or indirectly related to SecureAuth products.