WebService calls failing with a 404 or 404.x error

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    Applies to:
  • SecureAuth Identity Platform
  • Legacy SecureAuth IdP
Deployment model:
  • Cloud
  • Hybrid
  • On Premises
  • Version Affected:  All

    Description:  
    When attempting to configure a WebService call between Servers a 404 or 404..x error is displayed
    Whilst troubleshooting the issue, browsing directly to the membership endpoint can present the below errors:
    Membership Endpoint URL - https://%host%/%realm%/webservice/membershipws.svc
    e.g. https://IdP_Server1.domain.local/SecureAuth12/webservice/membershipws.svc

     

    On the originating server:
    2024-08-13_10h30_54.png

     

    On the target server:
    2024-08-13_10h33_48.png

     

    Cause:  
    This can be down to a missing Windows Feature, primarily the below:
    .NET Framework x.x Features - WCF Services - HTTP Activation

    2024-08-13_10h39_12.png


    Our OVAs will already have the required features enabled although some 'hardening' practices may see these removed during installation of the Server by our Customers

    Resolution:  
    Ensure HTTP Activation is enabled on the target WebService Server at a minimum

     

    SecureAuth Knowledge Base Articles provide information based on specific use cases and may not apply to all appliances or configurations. Be advised that these instructions could cause harm to the environment if not followed correctly or if they do not apply to the current use case.

    Customers are responsible for their own due diligence prior to utilizing this information and agree that SecureAuth is not liable for any issues caused by misconfiguration directly or indirectly related to SecureAuth products.

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