Does SecureAuth support the ability to generate OTPs that include a combination of characters and numbers?

    Applies to:
  • SecureAuth Identity Platform
  • Legacy SecureAuth IdP
Deployment model:
  • Cloud
  • Hybrid
  • On Premises
  • Version Affected:  [All]


    There is a use case for OTPs that are a combination of characters and numbers.



    At this time, SecureAuth does not support OTPs that are an amalgamation of characters and numbers. For a list of supported MFA and OTP options:



    If there is a need for using OTPs that include both characters and numbers, please raise a support ticket, asking for a feature request. Please note that feature requests are not guaranteed but will be reviewed by the Product team for consideration.


    SecureAuth Knowledge Base Articles provide information based on specific use cases and may not apply to all appliances or configurations. Be advised that these instructions could cause harm to the environment if not followed correctly or if they do not apply to the current use case.

    Customers are responsible for their own due diligence prior to utilizing this information and agree that SecureAuth is not liable for any issues caused by misconfiguration directly or indirectly related to SecureAuth products.

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