Object reference error on Workflow or Post Authentication pages

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    Applies to:
  • SecureAuth Identity Platform
  • Legacy SecureAuth IdP
Deployment model:
  • Cloud
  • Hybrid
  • On Premises
  • Version Affected:  [All]

    Description:  

    When navigating to either the Workflow and/or Post Authentication tabs, an object reference error is returned.

     

     

    Cause:  

    There is an issue with the MFC.WebApp.SecureAuth.dll present in SecureAuth0.

     

    Resolution:  

    Backup the existing MFC.WebApp.SecureAuth.dll in D:\Secureauth\SecureAuth0\bin and bring a copy of the DLL over from the Template folder. Afterwards, perform an IIS Reset and access the Workflow and/or Post Authentication pages again.

     

    Special Considerations (optional as needed):  

    You may need to stop the Cloud Transport service temporarily, as the service may be locking onto the DLL.

     

     

    SecureAuth Knowledge Base Articles provide information based on specific use cases and may not apply to all appliances or configurations. Be advised that these instructions could cause harm to the environment if not followed correctly or if they do not apply to the current use case.

    Customers are responsible for their own due diligence prior to utilizing this information and agree that SecureAuth is not liable for any issues caused by misconfiguration directly or indirectly related to SecureAuth products.\b

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