Account Management realm in multiple browser tabs causes issues when updating accounts

    Applies to:
  • SecureAuth Identity Platform
Deployment model:
  • Hybrid
  • Version Affected:  21.04+


    When using an Account Management realm logged in as the same user on different browser tabs but modifying different accounts causes the initial tab's account to be updated instead of the current tab.



    This issue is being investigated by development and will be resolved in a future hot fix. Development ID for the hot fix is EE-3343.



    For the time being, do not use the same user logged into the same browser multiple times attempting to use the Account Management pages. Either use two different browsers or use In-Private/Incognito browsers to do this type of activity.



    SecureAuth Knowledge Base Articles provide information based on specific use cases and may not apply to all appliances or configurations. Be advised that these instructions could cause harm to the environment if not followed correctly or if they do not apply to the current use case.

    Customers are responsible for their own due diligence prior to utilizing this information and agree that SecureAuth is not liable for any issues caused by misconfiguration directly or indirectly related to SecureAuth products.

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