Stephen Yorke
Activity overview
Latest activity by Stephen Yorke-
Stephen Yorke created an article, Authenticating to a Client-Side SSL realm may prompt to select certificate several times
Version Affected: All Description: Authenticating to a cSSL realm may prompt to select the certificate three to six times before the authentication is fully successful. Cause: Requiring clie...
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Stephen Yorke created an article, HowTo: Upgrade the SecureAuth RADIUS server.
Version Affected: 19.x+ Description: This article will list the steps of upgrading the SecureAuth RADIUS server. Cause: Upgrading is a natural path forward in software development and the Se...
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Stephen Yorke created an article, Logging to the SecureAuth SQL logging database stops
Version Affected: All Description: When using the SQL Logging database, administrators may see times when logging stops without any proper error messaging. Cause: This issue is caused by NUL...
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Stephen Yorke created an article, What happens when a disabled account attempts to log in to SecureAuth?
Version Affected: All Description: A user's account is disabled and attempts to login to a SecureAuth realm. Cause: An administrator may have disabled an account or an account gets disabled ...
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Stephen Yorke created an article, Login for Windows not showing proper MFA options
Version Affected: All Description: While attempting to login to a Login for Windows device, MFA options are not properly showing. Cause: Login for Windows defaults to offline mode. Resolution:...
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Stephen Yorke created an article, Compiler Error Message: BC30451: 'DatabaseFactory' is not declared. It may be inaccessible due to its protection level.
Version Affected: All Description: When attempting to load a realm, you get an error stating there was a problem. By turning Custom logging Off, the error states "Compiler Error Message: BC30451...
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Stephen Yorke created an article, How to speed up RADIUS authentication when users are members of many groups
Version Affected: All Description: If users are members of many groups, 100+, there may be delays when attempting to authenticate against RADIUS. Cause: Not all RADIUS clients can filter a ...
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Stephen Yorke created an article, Using a custom theme, the username and/or password fields do not appear when loading the realm
Version Affected: 9.3+ Description: When using a custom theme, there may be times when loading the realm that you do not see the Username and/or Password field upon loading. Cause: If custom...
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Stephen Yorke created an article, Resetting Azure password may cause MFA issues for Teams
Version Affected: ALL Description: After resetting your Azure password, Microsoft Teams may experience issues logging in again. Looking at the Azure logs, the user having issues may show as the ...
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Stephen Yorke created an article, HowTo: Set a longer timeout on Admin Realm
Version Affected: ALL Description: The default timeout on the Admin Realm for SecureAuth is 10 minutes but many would like to see this set higher Cause: Timeout of the Admin Realm means rela...