Andrew Wood
Articles
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Oauth error codes
Version Affected: All Description: This article covers the common errors returned by the various Oauth and OpenID endpoints. Cause: Some errors are clear, other less so. Resolution: ...
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WindowsSSO realm - Failed to decrypt using provider 'RsaProtectedConfigurationProvider'
Version Affected: All Description: One of the following errors when you browse to any Windows SSO realms An error in the authentication has occurred. Please Try Again. If the error persists, pl...
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QR Code Registration fails with Error "Something went wrong, please try again"
Version Affected: 19.07.x Description: After setting up a QR enrollment realm. When Users login and scan the QR code, Authenticate App gives the error "Error Something went wrong, please try aga...
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Encryption.DecryptRSAUTF8 exception: Object reference not set to an instance of an object.
Version Affected: All Description: Error log shows "Encryption.DecryptRSAUTF8 exception: Object reference not set to an instance of an object." This can be accompanied by a loss of functionality...
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Lucity SAML integration not working
Version Affected: All Description: Trying to integrate Lucity using SAML SP Initiated by Redirect and it's not working. 9.3+ shows a blank white screen after logging into SecureAuth. Older tha...
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Enable 2FA for Alt TTY Logins
Version Affected: All Description: After following our Linux PAM guide. These are the steps to enable 2FA for Alt TTY Logins Cause: The Doc linked above doesn't cover this at present Resol...
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How to use OIDC EndSession Endpoint
Version Affected: All Description: The OIDCEndSession Endpoint is used to allow the user to clear out our cookies. Optionally, you can use it to redirect the user back to the OpenID URL in order...
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Enable 2FA for CentOS Gnome GUI
Version Affected: All Description: After following our Linux PAM guide. These are the steps to enable 2FA on the GUI Cause: The Doc linked above doesn't cover this at present Resolution: ...
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Linux SSH prompting for Password twice
Version Affected: All Description: After following our Linux PAM guide. Users report that SSH makes the type Username | Password | 2nd Factor | Password Cause: /etc/pam.d/SSHD configuration...
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SP Start URL not working on Custom SAML page
Version Affected: All Description: Secureauth using an SP Start URL to move Users to the SP in order to generate an AuthN request when Users have decided to bookmark the IdP page instead of the ...