Andrew Wood
Articles
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Arculix Error "An error occurred while communicating with the authentication server"
Version Affected: Arculix Description: When attempting to login to Arculix, the users are seeing this error "An error occurred while communicating with the authentication server" Upon checking...
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OpenID server_error: An error was encountered. "Error occurred during a cryptographic operation."
Version Affected: All Description: When a User logs into an OpenID app for the first time, it works fine. However, subsequent logins result in hitting a 2nd IdP and they see Server_Error The D...
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SecureAuth API allowed Clock Skew
Version Affected: All Description: The SecureAuth API has a default maximum clock skew of 60 seconds. We generally recommend leaving this default in place and using NTP to ensure that there is ...
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OIDC with Internal and DMZ combination fails for internal users
Version Affected: 19.x onwards Description: With Authorization Code flow, when an External OIDC app receives a code from SecureAuth, it reaches back out to the SecureAuth box to exchange that cod...
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IWA not working on Chrome and Chromium Edge
Version Affected: All Description: Despite WindowsSSO/IWA being enabled, Chrome and Edge are prompting for credentials or throwing a 401 error Cause: This can be caused by the Browser settin...
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RADIUS 20.12.07 not working after upgrade
Version Affected: RADIUS 20.12.07 Description: After upgrading to 20.12.07, Radius logins fail. The SaRadiusServer log contains the error "Unable to find valid certification path to requested t...
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SP init by Post failing with generic "Error has been logged"
Version Affected: All Description: Attempting to use SP init by Post. The SAMLRequest (AuthN request) is getting Posted. However, users see the generic "Error has been logged" Error log shows M...
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Reviewing Post Data on a Submit Forms Post realm
Version Affected: All Description: The Admin console does not make it easy to review the Post Data on a Forms Post realms as the gui only has a limited amount of room and if your value exceeds t...
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Is it possible to install Qualys agent on a SecureAuth IdP
Version Affected: All Description: Is it possible to install Qualys agent on a SecureAuth IdP Resolution: You should be fine running the Qualys agent on your SecureAuth IdP. We've ran it our...
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SecureAuth Connector troubleshooting
Version Affected: All (Cloud only) Description: When a User attempts to login to a realm with a valid userid and it fails, take a look in the Debug log for the reason. For example, Debug log sho...