Andrew Wood
Articles
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WSTrust Password verification
Version Affected: All Description: When our WSTrust endpoint receives a password verification request, we will chop off the UPN suffix and try to look up the SamAccountName. Eg, if awood@exampl...
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Transformation Engine - Extract Managers name from DN string
Version Affected: All Description: In Active Directory, a Users Manager is stored as a distinguished name. Eg: CN=Manager Name,OU=IT,OU=Users,OU=York,DC=Example,DC=com If you wish to include th...
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MultiDatastore (WebService) realm failing to connect to Data realm
Version Affected: All Description: Webservices allow you to connect a realm on an IdP, such as in a DMZ, to a SecureAuth server on the internal network over 443 for the User lookup, rather than ...
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Some Users prompted for MFA despite using Fingerprinting
Version Affected: All Description: On a realm where DFP is enabled, some Users report being prompted for MFA at every login despite selecting Private Mode. Cause: If the User has ever used ...
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Invalid Username or Password when using Bind
Version Affected: All Description: When using Bind as the Validate User Type, a subset of Users always receive "Invalid Password" Cause: Bind uses Distinguished Name. If there is a special c...
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Mobile and OTP devices not Showing in Helpdesk / Self Service realms
Version Affected: 21.04 + Description: Since upgrading to 21.04 or newer, the Helpdesk and Self Service realms no longer show OTP and Mobile devices Cause: These versions using a new feature...
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How to enable Dynamic IP blocking with WSTrust
Version Affected: 20.06 onwards Description: Newer versions of SecureAuth come with Dynamic IP blocking. This can be enabled in a New Experience policy or manually with a Web Config edit on clas...
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HSTS error when accessing the Admin Console via Localhost
Version Affected: All Description:After changing the binding cert in IIS, Browsers throw a HSTS error when accessing the site. Browser error: Your connection isn't privateAttackers might be tryin...
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Arculix Radius configuration change not applying
Version Affected: Arculix Radius Description: After making a configuration change to radius-agent-config.env the settings don't appear to apply despite stopping and starting the radius-agent in ...
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Arculix Radius Server Logs
Version Affected: Arculix Radius Description: This article will guide you on how to view the logs created by the Arculix Radius server Cause: As Radius is running on Docker, a different comm...