Andrew Wood
Articles
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Forgotten Passcode Pin
SecureAuth IdP Version affected: All Description: When a User has forgotten their PIN for the Passcode app, it is not possible to reset the pin. For security, we wipe out all passcode data after ...
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Cannot Add Groups to Role Based Access Control
SecureAuth IdP Version affected: All Description: When trying to retrieve a list of Groups not all groups are shown. Searching for the group gives “No Results found” Cause: AD limits searches to 10...
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Credential Provider Username and Domain not populated
SecureAuth IdP Version affected: All Description: When using the Credential Provider. If a machine is locked, when the User comes to unlock the machine, the username and domain is not populated. ...
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Adding fixed values to a SAML assertion
SecureAuth Idp Version affected: AllDescription: When sending SAML assertions, sometimes a fixed value needs to be sent for all users. This document outlines how. Cause: NA Resolution: For example,...
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SAML consumer error "Please make sure there is a valid nameid or the user exists in the datastore"
SecureAuth IdP Version affected: AllDescription: When using the Saml Assertion Consumer service, the Users are presented with an error "Please make sure there is a valid nameid or the user exists i...
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Threat Service is Disabled
SecureAuth IdP Version Affected: 9.2 Description: Despite being licensed for the Threat service, the Admin console gives a message implying that the Server is not licensed for Threat Cause: The l...
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Admin Console not working
SecureAuth IdP Version Affected: All Description: Admin console does not work. Sometimes this is a white screen. Cause: Compatibility Mode has been enabled in IE causing IE to act like an unsuppor...
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SecurePortal restricted realms are visible to all
Description:Portal Users are still able to see restricted access realms despite not having access even after following https://support.secureauth.com/hc/en-us/articles/360019649392 SecureAuth Id...
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Oauth / OpenID Flows: Client Credentials
SecureAuth IdP Version Affected: All Description: The Client Credentials flow allows an application to request an Access Token without needing a username and password. Cause: This KB outlines how t...
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Password Reset - Enforce History is not working on a Web Service realm
SecureAuth IdP Versions Affected: 9.0+ Description: After configuring a Password Reset realm with the Enforce History option, testing shows that password history is not being enforced Cause: This h...