Andrew Wood
Articles
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Helpdesk Realm Error "Sorry, the highlighted fields below could not be saved due to a misconfiguration"
SecureAuth IdP Version affected: AllDescription: When using the Helpdesk realm, it fails to save changes stating "Sorry, the highlighted fields below could not be saved due to a misconfiguration" e...
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Endless Loop between two realms when AdaptiveAuth is set to redirect to a realm with a Begin site
SecureAuth IdP Version affected: AllDescription: When trying to log into a realm that has Adaptive Auth configured with a Group Based redirect, as per this article Users find themselves in an Endle...
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SecureAuth says Password Expired even when it has not
SecureAuth IdP Version affected: AllDescription: When trying to log into a realm, Users are not allowed in and are informed their Password has expired, even though it hasn't. Cause:Inline Password ...
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SQL DataStore Error Retrieving Contact Info
SecureAuth IdP Version affected: AllDescription: When trying to log into a realm that uses a SQL Datastore, the users see "Error Retrieving Contact info" The warning log shows "SqlProfileProvider.G...
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Content and Localization Verbiage Editor does not work for SecureAuth0
SecureAuth Version Affected: 9.3 Description: Content and Localization Verbiage Editor does not work for SecureAuth0 Cause:Another process is locking the MFA.SecureAuth.Resource.Dll Resolution: 1...
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Users see "Error Retrieving Contact Information" Warning log shows "The settings property kba was not found"
SecureAuth version affected: AllDescription: When attempting to login, Users see the error "Error Retrieving Contact information" Checking the D:\SecureAuth\SecureAuthxx\ErrorLog\Warning.log fo...
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Access to XMLHTTPRequest has been blocked by CORS policy
SecureAuth version affected: All Description: Access to XMLHTTPRequest has been blocked by CORS policy. Request Header Field tokenid is not allowed by Access-Control-Allow-Headers Cause: HTTP Res...
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Windows SSO Portal realm IdP Initiated SAML failures
SecureAuth version affected: AllDescription: When using a WindowsSSO portal realm, IdP initiated SAML realms occasionally fail with the following error System Error: We are unable to continue at th...
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SQL Reporting error SQL Network Interfaces, error:26
SecureAuth version affected: All Description: When trying to access the Reports button for a realm that is enabled for SQL Database logging, the Reports page returns the following error "A network-...
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OIDC Password Grant Type does not honour Group Restrictions
SecureAuth version affected: AllDescription: When using the OIDCToken endpoint with the Password Grant Type, we do not perform Group Restriction checks Cause:The Group Restriction and Adaptive Auth...