Andrew Wood
Articles
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Group Restriction not working as expected
Version Affected: IdP - All version Description: After setting The Group Restriction option on the Data Tab, the restriction does not work as expected. Cause: Group Name has been entered as ...
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OpenID error: Blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
SecureAuth Idp Version affected: AllDescription: When trying to set up an OIDC based Service Provider, the follow error is seen Access to XMLHttpRequest at 'https://sauth.example.com/SecureAuth4/Se...
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How to reset forgotten SAAG user Password
SecureAuth Idp Version affected: SAAG Description: In SAAG there are several user accounts. If you forget the SAAG password you can use the Expert account to reset it Cause: Forgotten Password Reso...
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Enable remote Event Log access for Agentless monitoring
SecureAuth Idp Version affected: 9.0.2 onwardsDescription: Since 9.0.2, the OVA that new customers are sent contains a locked down environment which prevents remote access to the Event Log. We reco...
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ADFS VAM Error PIN does not match OTP
SecureAuth Idp Version affected: AllDescription: When using the ADFS VAM, if using SMS or Voice the User does receive the OTP but the authentication is not successful. The VAM logs shows "PIN does...
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Helpdesk Realm Error "Sorry, the highlighted fields below could not be saved due to a misconfiguration"
SecureAuth IdP Version affected: AllDescription: When using the Helpdesk realm, it fails to save changes stating "Sorry, the highlighted fields below could not be saved due to a misconfiguration" e...
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Endless Loop between two realms when AdaptiveAuth is set to redirect to a realm with a Begin site
SecureAuth IdP Version affected: AllDescription: When trying to log into a realm that has Adaptive Auth configured with a Group Based redirect, as per this article Users find themselves in an Endle...
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SecureAuth says Password Expired even when it has not
SecureAuth IdP Version affected: AllDescription: When trying to log into a realm, Users are not allowed in and are informed their Password has expired, even though it hasn't. Cause:Inline Password ...
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SQL DataStore Error Retrieving Contact Info
SecureAuth IdP Version affected: AllDescription: When trying to log into a realm that uses a SQL Datastore, the users see "Error Retrieving Contact info" The warning log shows "SqlProfileProvider.G...
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Content and Localization Verbiage Editor does not work for SecureAuth0
SecureAuth Version Affected: 9.3 Description: Content and Localization Verbiage Editor does not work for SecureAuth0 Cause:Another process is locking the MFA.SecureAuth.Resource.Dll Resolution: 1...