Andrew Wood
Articles
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URL rewrite for IWA realms
Version Affected: AllDescription: When a realm is setup for IWA (WindowsSSO) users on non-kerberos machines get an NTLM prompt instead of being sent to a Forms realm for a proper login with IWA C...
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Workcloud rejecting SAML assertion
Version Affected: AllDescription: Workcloud rejects SAML if it has the following line in the SAML assertion<saml:AttributeStatement /> Cause: <saml:AttributeStatement /> is sent when there are ...
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Video: SAIdP as an Identity Provider for Agent Authority
Version Affected: AllDescription: This Video will show you how to setup SAIdP with SecureAuth Agent Authority Gateway Cause: Resolution: Please watch this video SecureAuth Knowledge Base A...
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MSOL Federation for non sync'd Entra AD
Version Affected: AllDescription: Normally when federating with 0365, there is an AD Sync process between on prem AD and Entra which includes the OnPremisesImmutableID and we use that as part of ...
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How to change the "Wrong Password" error message
Version Affected: AllDescription: Content and Localization editor is used to change the verbiage of messages but it's not always easy to know which one to change. Cause: Old browser, like IE, d...
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How to customise the L2A email image
Version Affected: AllDescription: The L2A email has a default image If you wish to change this, you can using the steps below. Cause: The master control for this is on SecureAuth0 and affects al...
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Push Notification not working for some users
Version Affected: 21.04 onwardsDescription: Push Notification not working for some users.In the logs, you seeMessage=""Mobile Service SendPushNotification, StatusCode: BadGateway. ResponseTime='1...
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Data Tab disabled in Advanced Settings for "Classic Realm"
Version Affected: AllDescription: After deleting a New Experience realm and creating a new "Classic" realm, if the same realm number is used, Advanced Settings keeps the Data tab disabled. Cause...
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RADIUS: A notification is in progress
Version Affected: RADIUSDescription: When trying to login multiple times to RADIUS, the User sees a message "A notification is in progress. You can accept it and enter N or request a new one by e...
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Sub is not showing the selected attribute in Access Token
Version Affected: AllDescription: In the audit logs the email looks like a mapped to sub but the email is missing in the returned token. In the field "sub" there is another value instead of the e...