SecureAuth/Elastic FileBeat service installation failure

Version Affected:  [All Versions]

Description:  

FileBeat "Failed to export certificate file(s)".

Cause:  

Issue with appliance certificate.

Resolution:  

1. Make sure the Private Key of the appliance certificate is exportable and there are no issues with any certificate in the cert chain. Install intermediate and root cert, if missing.
2. If there are more than one certificates installed in Local Computer's personal store, check the appropriate cert is at the top of the list by running certutil -store My cmd.
3. If appliance cert is not the first certificate in the list, export and remove other certificates.
4. Install filebeat again.

SecureAuth Knowledge Base Articles provide information based on specific use cases and may not apply to all appliances or configurations. Be advised that these instructions could cause harm to the environment if not followed correctly or if they do not apply to the current use case.

Customers are responsible for their own due diligence prior to utilizing this information and agree that SecureAuth is not liable for any issues caused by misconfiguration directly or indirectly related to SecureAuth products.