Unable to create/update New Experience data stores

Version Affected:  [All Versions]

Description:  

Creation/deletion of new experience datastores (POST Call) fail with status code 500 and update (PUT Call) fails with 404.

Cause:  

Check SecureStoreAPI logs, if the below error is being logged the problem is with the IDP Certificate specified in the globalsettings.json file.

Unhandled exception. System.ArgumentNullException: Value cannot be null. (Parameter 's')

   at System.Convert.FromBase64String(String s)

   at SecureAuth.SecureStorage.Api.Configuration.DataProtectionConfiguration.ConfigureDataProtection(IServiceCollection services, Certificates certificateInfo, String idPCertificateBase64) in

Resolution:  

Check the serial number of the IDP certificate and update d:\secureauth\globalsettings.json file with correct certificate serial number.

Special Considerations (optional as needed):  

Backup globalsettings.json file prior to making the change.

SecureAuth Knowledge Base Articles provide information based on specific use cases and may not apply to all appliances or configurations. Be advised that these instructions could cause harm to the environment if not followed correctly or if they do not apply to the current use case.

Customers are responsible for their own due diligence prior to utilizing this information and agree that SecureAuth is not liable for any issues caused by misconfiguration directly or indirectly related to SecureAuth products.