SecureAuth RADIUS Error: Unrecognized field "lastAccessTime

SecureAuth IdP Version Affected:  9.2 and higher

Description:  

Some users are unable to authenticate via SecureAuth RADIUS and get an immediate Access-Reject before being asked for a second factor.

Additionally the RADIUS log will contain the following error: 

org.codehaus.jackson.map.exc.UnrecognizedPropertyException: Unrecognized field "lastAccessTime" (Class org.secureauth.sarestapi.data.Factors), not marked as ignorable
 at [Source: java.io.ByteArrayInputStream@3f64a2c7; line: 1, column: 224] (through reference chain: org.secureauth.sarestapi.data.FactorsResponse["factors"]->org.secureauth.sarestapi.data.Factors["lastAccessTime"])
 at org.codehaus.jackson.map.exc.UnrecognizedPropertyException.from(UnrecognizedPropertyException.java:53) ~[jackson-mapper-asl-1.9.13.jar!/:1.9.13]

Cause:  

SecureAuth RADIUS 2.3.9 or earlier is being used with IdP 9.2 or higher and is not fully compatible. 

Resolution:  

SecureAuth IdP 9.2 and higher require at least SecureAuth RADIUS version 2.3.12 or higher.

SecureAuth Knowledge Base Articles provide information based on specific use cases and may not apply to all appliances or configurations. Be advised that these instructions could cause harm to the environment if not followed correctly or if they do not apply to the current use case.

Customers are responsible for their own due diligence prior to utilizing this information and agree that SecureAuth is not liable for any issues caused by misconfiguration directly or indirectly related to SecureAuth products.