SMS and telephony messages are not being sent out when "Use WSE 3.0" is set to True under System Info

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    Applies to:
  • Legacy SecureAuth IdP
Deployment model:
  • On Premises
  • Issue: SMS and telephony messages are not being sent out when "use WSE 3.0 is set to True" under System Info. Get error message "Unable to use selected registration method" when SMS and telephony messages are being sent.

     

     

     

    Cause: 

    The identity for application pool .Net v4.5 was switched to LocalService. 

     

     

     

     

    Resolution:

    Change the identity for application pool .Net v4.5 from LocalService to NetworkService then restart IIS.

     

     

     

     

     

     

     

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