SecureAuth version affected: All
Description:
The self-signed cert is not being validated and LDAPS connection fails.
Cause:
The self-signed certificate is possibly not being installed in the right area.
Resolution:
Install the self-signed certificate in the Trusted Root certificates to validate the connection successfully.
- This is the error you will receive when trying to test connection of the SSL connection in the data tab.
- This is also the error message when you view the certificate being used.
- Reading the message, it simply states that the self-signed certificate is installed in the wrong area. Going into the certificate console, go ahead and import the self-signed certificate to the Trusted Root certificates.
- Once this is done, the error should not reoccur and authentication should be good to go!
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