SecureAuth Error 3

Description:
When selecting a registration method and clicking submit, the SecureAuth "Error 3" message appears.


Cause:
This error can be caused by various factors. Here are a few things you can check for before contacting SecureAuth Support for assistance:

• Time on SecureAuth appliance
•  Browser connectivity to x509.multifactortrust3.com

Resolution:

• Check the time on the SecureAuth Appliance to ensure it is correct in order to meet the 10-minute threshold requirement.
• Verify the browser connectivity to x509multifactortrust3.com to see if web services are accessible. 
• Try SMS or Telephony and hover over the red "Unable to use selected registration method, please choose another method" for more details on the error message.