Keyset Does Not Exist Error on 9.0.2

    Applies to:
  • Legacy SecureAuth IdP
Deployment model:
  • On Premises
  • Affected SecureAuth IdP Version: 9.0.2

    Issue: The error "keyset does not exist" shows up in the error logs, or the user is unable to login even though the service account username and password is correct.

    Description: After saving a valid service account username and password in the data tab, users will see "invalid user" when accessing the realm. 

    Other scenarios:

    1. Saving the API ID and Key
    2. Saving the Validation and Decryption Key in the Token Settings
    3. Saving the OAuth Client ID and Client Secret

    Resolution: Run the 9.0.2 hotfix


    SecureAuth Knowledge Base Articles provide information based on specific use cases and may not apply to all appliances or configurations. Be advised that these instructions could cause harm to the environment if not followed correctly or if they do not apply to the current use case.
    Customers are responsible for their own due diligence prior to utilizing this information and agree that SecureAuth is not liable for any issues caused by misconfiguration directly or indirectly related to SecureAuth products

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