SecureAuth Idp Version affected: All
The Create User post authentication page is creating an account but generates a password that is not long enough to meet the password policy if a password longer than 8 characters is required. Due to not meeting the password policy it also fails to Enable the account because most common LDAP directories prevent accounts with an invalid password from being enabled.
Additionally, if Audit logging is enabled on the realm the following log entry can be observed:
<UserID>email@example.com</UserID><Message>Create user exiting with status: ProviderError</Message></Root>
Instead of using the PwdComplexLength key from the web.config as the Password Reset page does, the Create User page instead uses a hard coded value of 8 characters maximum password length.
Addressed in hotfix 22.214.171.124 for version 9.1.
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