Unable to start the "SA Radius 2" service

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    Applies to:
  • Legacy SecureAuth IdP
Deployment model:
  • On Premises
  • SecureAuth IdP Version - 8.0 and older (Non API IdP versions)
    Radius Version - 1.x

    Description - After installing RADIUS you are unable to start the "SA Radius 2" service.

    Error message in Event Log:

    The SA Radius 2 service terminated with service-specific error Incorrect function..

    Details:

    - System

    - Provider

    [ Name] Service Control Manager

    [ Guid] {555908d1-a6d7-4695-8e1e-26931d2012f4}

    [ EventSourceName] Service Control Manager

    - EventID 7024

    [ Qualifiers] 49152

    Version 0

    Level 2

    Task 0

    Opcode 0

    Keywords 0x8080000000000000

    - TimeCreated

    [ SystemTime] 2016-10-13T23:03:57.810309900Z

    EventRecordID 180910

    Correlation

    - Execution

    [ ProcessID] 612

    [ ThreadID] 4360

    Channel System

    Computer WINDOWS-TGCQ68A

    Security

    - EventData

    param1 SA Radius 2

    param2 %%1

    Cause - Java missing.

    Resolution - Install 32 bit Java.

    https://java.com/en/download/manual.jsp

     

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