Failed to decrypt using provider 'RsaProtectedConfigurationProvider'.

    Applies to:
  • SecureAuth Identity Platform
  • Legacy SecureAuth IdP
Deployment model:
  • Cloud
  • Hybrid
  • On Premises
  • Version Affected:  [All Versions]


    Web.config file from one IDP node fails to decrypt on the other node with below error:



    Mismatch in the encryption algorithm between the servers due to different .NET Framework versions on each server. Older .NET Framework versions use TripleDES and .NET Framework version 4.8 onwards use AES for encryption.



    Make sure the .NET Framework version is same on all IDP nodes.


    Special Considerations (optional as needed):


    SecureAuth Knowledge Base Articles provide information based on specific use cases and may not apply to all appliances or configurations. Be advised that these instructions could cause harm to the environment if not followed correctly or if they do not apply to the current use case.

    Customers are responsible for their own due diligence prior to utilizing this information and agree that SecureAuth is not liable for any issues caused by misconfiguration directly or indirectly related to SecureAuth products.

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