Hotfix revert got completed but still shows the same hotfix in the System Info tab.

Version Affected:  IDP version 22.02

Description:  

Hotfix revert got completed but still shows the same hotfix in the system info tab.

Cause:  

When hotfix 9 gets installed, the “patchinfo.json” file gets updated to show the interface the proper hotfix version.  However, if you revert back hotfix to a previous version, the “patchinfo.json” file did not get updated, causing it to still display hotfix9.

Resolution:  

1. Navigate to D:\MFCApp_Bin\SecureAuth_Archive and rename all hotfix backup folders

2. Download the correct hotfix and run the installer.

3. Login admin console, you will see the correct hotfix.

SecureAuth Knowledge Base Articles provide information based on specific use cases and may not apply to all appliances or configurations. Be advised that these instructions could cause harm to the environment if not followed correctly or if they do not apply to the current use case.

Customers are responsible for their own due diligence prior to utilizing this information and agree that SecureAuth is not liable for any issues caused by misconfiguration directly or indirectly related to SecureAuth products.