Stephen Yorke
Articles
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Login for Windows not showing proper MFA options
Version Affected: All Description: While attempting to login to a Login for Windows device, MFA options are not properly showing. Cause: Login for Windows defaults to offline mode. Resolution:...
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Compiler Error Message: BC30451: 'DatabaseFactory' is not declared. It may be inaccessible due to its protection level.
Version Affected: All Description: When attempting to load a realm, you get an error stating there was a problem. By turning Custom logging Off, the error states "Compiler Error Message: BC30451...
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How to speed up RADIUS authentication when users are members of many groups
Version Affected: All Description: If users are members of many groups, 100+, there may be delays when attempting to authenticate against RADIUS. Cause: Not all RADIUS clients can filter a ...
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Using a custom theme, the username and/or password fields do not appear when loading the realm
Version Affected: 9.3+ Description: When using a custom theme, there may be times when loading the realm that you do not see the Username and/or Password field upon loading. Cause: If custom...
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Resetting Azure password may cause MFA issues for Teams
Version Affected: ALL Description: After resetting your Azure password, Microsoft Teams may experience issues logging in again. Looking at the Azure logs, the user having issues may show as the ...
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HowTo: Set a longer timeout on Admin Realm
Version Affected: ALL Description: The default timeout on the Admin Realm for SecureAuth is 10 minutes but many would like to see this set higher Cause: Timeout of the Admin Realm means rela...
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SecureAuth Updater will not launch on IdP server.
Version Affected: ALL Description: When attempting to launch the SecureAuthUpdater.exe, the updater never launches. Running the updater via an Administrative Command Prompt or PowerShell with a ...
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OVA file not deploying properly after downloading from SecureAuth
Version Affected: 19.07+ Description: After downloading and attempting to import the SecureAuth OVA file, you may get the error message, "The provided manifest file is invalid: Invalid OVF check...
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Create a Redirect from any Realm to a new Realm
Version Affected: ALL Description: In certain instances, there may be the need or want to redirect from an old SecureAuth Realm to a new one, possibly due to deprecating a realm. Cause: Depr...
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Group Filter Expression does not work for WS-Fed integrations
Version Affected: all Description: When attempting to filter attributes using the group filter option for a WS-Fed integration, no filtering takes place. Cause: This is by design within the ...