Stephen Yorke
Articles
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Troubleshooting: SP-Initiated Realm Gives a 404 Error (404.15 - Query String Too Long)
Version Affected: All OverviewWhen a Service Provider (SP) initiates Security Assertion Markup Language (SAML) authentication by redirect into a SecureAuth realm, the realm can return a 404 error ...
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Bug: Password Reset Pop-up Does Not Take Keyboard Focus (IDP-4165)
Version Affected: 8.2 to 9.2Bug Number: IDP-4165Bug Status: Closed - FixedFixed in Version(s): 9.3+ OverviewWhen performing a password reset in an Account Management or Helpdesk realm, the pop-up b...
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FAQ: Hardware Token Support
Version Affected: All OverviewThis article answers frequently asked questions about the HID Mini Token hardware token used with SecureAuth Identity Platform. Frequently Asked Questions1. What is th...
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How To: Send Group Membership Back in a RADIUS Attribute
Version Affected: All OverviewThis article explains how to configure RADIUS to send back a user's group membership in a RADIUS attribute, so that a RADIUS client (for example, a VPN server) can app...
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FAQ: Are Unsigned Drivers Supported by SecureAuth?
Version Affected: All OverviewAre unsigned drivers supported by SecureAuth? AnswerNo. SecureAuth does not support, and discourages, the use of unsigned drivers on appliances.SecureAuth does not sup...
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Troubleshooting: Phone Mask Does Not Produce the Desired Result
Version Affected: All OverviewChanging the phone mask regular expression on the Multi-Factor Methods tab (for example, to show 5 digits of a phone number instead of the default 4) does not produce...
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Troubleshooting: No LogoutURL Option for SAML Realms in the Classic Console
Version Affected: All OverviewThis article explains why there is no option to set a LogoutURL for a SAML realm in the SecureAuth Classic console, when a Service Provider requires one for a full lo...
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Troubleshooting: FIDO Enrollment Changes Revert After Saving
Version Affected: 20.06+ OverviewWhen an end-user tries to change or delete their FIDO enrollment information through their SecureAuth realm, the new name/description or the deletion appears to sav...
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Troubleshooting: URLScan Conflicts with IIS on Windows Server 2016 and Later
Version Affected: All OverviewOn Windows Server 2016 and later, having URLScan installed alongside SecureAuth causes conflicts with IIS Request Filtering and URL Rewrite rules. CauseURLScan was com...
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Troubleshooting: Webview2 Does Not Support Kerberos Authentication
Version Affected: All OverviewWhen setting up an application for WindowsSSO (Kerberos authentication) that uses Webview2 controls, WindowsSSO does not work. CauseWebview2 does not currently support...