Ben Watts
Articles
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Support Lifecycle Policy and End of Life Dates
OverviewThis article explains SecureAuth's product support lifecycle phases (Standard, Limited, Extended, and Air-gapped Support) and lists the lifecycle dates for every SecureAuth Identity Platfor...
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How To: Enable or Disable SSL/TLS Protocol Versions via Registry Editor
Version Affected: All OverviewThis article explains how to enable or disable specific SSL/TLS protocol versions on a Windows server using the registry, which is sometimes needed for security harden...
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How To: Enforce One Realm to Only Accept User Traffic from Another Realm
Version Affected: All versions OverviewThis article explains how to require end users to successfully authenticate through one SecureAuth Identity Provider (IdP) realm (the Starting realm) before t...
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Troubleshooting: Geo-Velocity Not Enforced for Internal Network Users
Version Affected: 9.0.2 and earlier OverviewWhen Geo-Velocity is configured on an Adaptive Authentication realm for an internal server, internal network users are authenticated regardless of the co...
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How To: Set Up Multiple Second-Factor Authentications via Realm-Chaining
Version Affected: All OverviewSome IT Security policies require a user to complete more than one second-factor authentication (2FA) before being fully authenticated — often on self-service portals,...
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Troubleshooting: RADIUS Client Timeout Causes Duplicate Access-Request Errors
Version Affected: All OverviewUsers authenticating through a RADIUS client eventually get logged in, but the RADIUS server logs repeated error messages similar to: PasswordState: Second factors qu...
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How To: Configure a Group-Restricted Helpdesk Realm Behind Secure Portal
Version Affected: All OverviewThis article explains how to configure a Secure Portal so that an Account Management (Helpdesk) realm is only shown to, and only usable by, users in a specific group.S...
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How To: Merge Separate Certificate and Private Key Files into a PFX
Version Affected: All OverviewThis article explains how to combine a certificate file (.cer/.crt) and its separate private key file (.key) into a single PFX file — IIS and Windows require a certifi...
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Troubleshooting: Access to XMLHttpRequest Blocked by CORS Policy
Version Affected: All OverviewA browser blocks a request to a SecureAuth realm with an error similar to "Access to XMLHttpRequest has been blocked by CORS policy: Request header field <field> is n...
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Troubleshooting: Unable to Update AD Attributes for Privileged Accounts (AdminSDHolder)
Version Affected: All OverviewMembers of Active Directory (AD) built-in Protected Groups (such as Domain Admins) fail operations that require a service account to write to their AD attributes. For...